Terms & Conditions

  1. Introduction

    1. These terms and conditions govern your use of the website at www.shieldhealthcaresolutions.co.uk.
    2. By using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website.
    3. In these terms, “we”, “us” and “our” refer to Shield Healthcare Solutions Ltd. For more information about us, see the section headed Our details.

  2. Copyright notice

    1. Copyright © 2026 Shield Healthcare Solutions Ltd.
    2. Subject to the express provisions of these terms and conditions:
      1. we, together with our licensors, own and control all copyright and other intellectual property rights in our website and the material on our website; and
      2. all copyright and other intellectual property rights in our website and the material on our website are reserved.

  3. Permission to use website

    1. You may:
      1. view pages from our website in a web browser;
      2. download pages from our website for caching in a web browser; and
      3. print pages from our website for your own personal and non-commercial use, provided that such printing is not systematic or excessive.
    2. You may use our website only for your own personal or business information purposes.
    3. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
    4. Unless you own or control the relevant rights in the material, you must not:
      1. republish material from our website;
      2. sell, rent or sub-license material from our website;
      3. exploit material from our website for a commercial purpose; or
      4. redistribute material from our website.
    5. We reserve the right to suspend or restrict access to our website, or to areas of our website, at our discretion.
    6. Any rights not expressly granted in these terms and conditions are reserved.

  4. Feeds

    1. You may access and use any RSS feed or other syndication feed that we make available through our website for personal and non-commercial purposes.
    2. You must not display, distribute or use a feed in a way that is misleading, alters its content, suggests an endorsement by us, or breaches these terms and conditions.
    3. We may suspend, withdraw or change any feed at any time without notice.

  5. Downloadable content

    1. Our website may make documents, images, guides, brochures, specifications or other material available for download.
    2. Downloadable content is provided for general information only and may be subject to additional notices, licence terms or restrictions displayed with that content.
    3. You may download and use such content for your own personal or internal business information purposes, but you must not reproduce, modify, republish, sell, license or commercially exploit it unless we have given you written permission or applicable law permits the use.
    4. You are responsible for checking that downloaded content is suitable, current and safe for your intended use.

  6. Misuse of website

    1. You must not:
      1. use our website in any way that causes, or may cause, damage to the website or impairment of its performance, availability, accessibility, integrity or security;
      2. use our website in any way that is unlawful, illegal, fraudulent or harmful;
      3. hack or otherwise tamper with our website;
      4. probe, scan or test the vulnerability of our website without permission;
      5. circumvent any authentication or security systems or processes relating to our website;
      6. knowingly introduce viruses, malware or other malicious software to our website;
      7. conduct systematic or automated data collection activities, including scraping, data mining, data extraction or data harvesting, on or in relation to our website without our express written consent;
      8. access or otherwise interact with our website using automated means, except for legitimate search-engine indexing; or
      9. do anything that interferes with the normal use of our website.

  7. Information submitted through the website

    1. Where our website allows you to submit an enquiry or other information, you must ensure that the information you provide is accurate, current and not misleading.
    2. Information submitted through our website is not treated as confidential unless we have expressly agreed otherwise.
    3. You must not submit information about another person unless you have a lawful basis and any permission needed to do so.
    4. Submitting information through our website does not oblige us to accept an instruction, provide a service, enter into a contract or respond within a particular period.
    5. Our handling of personal data submitted through the website is described in our Privacy & Cookies Policy.

  8. Rules about submitted information

    1. Information that you submit through our website must not:
      1. be unlawful, fraudulent, threatening, abusive, harassing, defamatory, obscene or otherwise objectionable;
      2. infringe any copyright, trade mark, confidentiality, privacy, data protection or other rights;
      3. contain malicious code, unsolicited advertising or spam; or
      4. impersonate another person or misrepresent your identity, authority or relationship with another person.
    2. We may reject, delete or retain submitted information where reasonably necessary to protect our website, users, legal rights or legitimate business interests.

  9. Information and website content

    1. The information published on our website is provided for general informational purposes only.
    2. Although we make reasonable efforts to keep information accurate and up to date, we do not guarantee its completeness, accuracy or currency.
    3. Information published on our website should not be regarded as professional, legal, financial, medical or other specialist advice.
    4. You should obtain appropriate professional or specialist advice before taking, or refraining from taking, action based on information published on our website.
    5. Nothing on our website constitutes a contractual offer capable of acceptance unless expressly stated otherwise.

  10. Website availability and warranties

    1. Our website is provided on an “as available” basis.
    2. We do not guarantee that our website will always be available or operate without interruption.
    3. Access may be suspended temporarily and without notice because of maintenance, system failure, repair or circumstances beyond our reasonable control.
    4. We may alter, suspend or discontinue any aspect of our website at any time.
    5. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to our website and its use.
    6. Although we take reasonable precautions in relation to website security, we do not guarantee that our website will be secure or free from bugs, viruses or malicious code.
    7. You are responsible for protecting devices used to access our website with appropriate security measures.

  11. Limitations and exclusions of liability

    1. Nothing in these terms and conditions will:
      1. limit or exclude liability for death or personal injury resulting from negligence;
      2. limit or exclude liability for fraud or fraudulent misrepresentation; or
      3. limit or exclude liability in any way that is not permitted under applicable law.
    2. Subject to the preceding clause and to the extent permitted by law, we will not be liable for loss or damage arising from your use of, inability to use, or reliance upon our website or its content.
    3. We will not be liable for indirect, special or consequential loss.
    4. We will not be liable for business losses, including loss of profits, revenue, contracts, anticipated savings, goodwill or commercial opportunities.
    5. We will not be liable for loss or corruption of data, databases or software.
    6. We will not be liable for losses arising from events beyond our reasonable control.

  12. Third-party websites and services

    1. Our website may link to third-party websites or incorporate third-party content and services.
    2. External links are provided for convenience and information only and do not imply that we endorse the linked website, content, product or service.
    3. We do not control third-party websites, content or services and, subject to the limitations and exclusions of liability set out in these terms, accept no responsibility for them or for loss or damage arising from their use.
    4. Your use of a third-party website or service may be governed by that third party's own terms and policies.

  13. Trade marks

    1. Trade marks and service marks belonging to us may not be used without our prior written permission.
    2. Third-party trade marks and service marks displayed on our website are the property of their respective owners.
    3. Unless expressly stated otherwise, we are not affiliated with, endorsed by or associated with any third-party trade mark holder.

  14. Variation

    1. We may revise these terms and conditions from time to time.
    2. Revised terms and conditions apply from the date they are published on our website.

  15. Assignment

    1. We may assign, transfer, sub-contract or otherwise deal with our rights and obligations under these terms and conditions.
    2. You may not assign, transfer or otherwise deal with your rights or obligations under these terms and conditions without our prior written consent.

  16. No waiver

    1. No failure or delay by us in exercising a right under these terms and conditions operates as a waiver of that right.

  17. Severability

    1. If a provision of these terms and conditions is determined to be unlawful or unenforceable, the remaining provisions will continue in effect.
    2. If part of an unlawful or unenforceable provision could be made lawful or enforceable by deleting part of it, that part will be deemed deleted and the remainder will continue in effect.

  18. Third-party rights

    1. These terms and conditions are for our benefit and your benefit and are not intended to benefit or be enforceable by any third party.

  19. Entire agreement

    1. Subject to the limitations and exclusions of liability set out in these terms, these terms and conditions, together with our Privacy & Cookies Policy and any documents expressly referred to in them, constitute the entire agreement between you and us in relation to your use of our website.

  20. Law and jurisdiction

    1. These terms and conditions are governed by and construed in accordance with Scottish law.
    2. Any dispute relating to these terms and conditions will be subject to the jurisdiction of the courts of Scotland, except to the extent that mandatory law gives you the right to bring proceedings elsewhere.

  21. Our details

    1. This website is owned and operated by Shield Healthcare Solutions Ltd, trading as Shield Healthcare Solutions.
    2. We are registered in Scotland under company number SC739266, and our registered office is at Lower Ground Floor, 5 Station Road, Grangemouth, Scotland, FK3 8DG.
    3. Our principal place of business is at Lower Ground Floor, 5 Station Road, Grangemouth, FK3 8DG.
    4. You can contact us by post at the address above, by telephone on 0131 287 3982, or by email at lewis.mitchell@wpa-hcp.org.uk or mark.mckenzie@wpa-hcp.org.uk.