Family Health Insurance

Family health insurance can help you arrange private medical cover for the people closest to you. Depending on the Policy selected, this may include consultations, scans, hospital treatment, remote GP services and wider health and wellbeing support.

Shield will help you consider who needs cover, which benefits matter most and how WPA's available options could be shaped around your family and budget.

Reassurance for Different Family Needs

Every family is different. You may be arranging cover for a couple and young children or simply wanting a clearer route to eligible private diagnosis and treatment.

Shield will take time to understand who needs cover, what matters to each family member and which choices fit the household's priorities and budget. The broader Personal Health Insurance guide explains how family cover fits within WPA's available options.

What Family Cover May Include

Your benefits will depend on the WPA Policy and options selected. Relevant cover may include:

Virtual GP Services

Book remote GP consultations by phone or video through the WPA Health app.

Specialist Consultations

Access eligible private specialist advice, assessment and second opinions.

Tests and Complex Scans

Receive eligible diagnostic tests and scans including MRI, CT and PET scans.

Hospital Treatment

Access eligible day-patient and in-patient treatment in private facilities.

Fast Track Pathways

Find prompt support for certain skin concerns, cancer symptoms and physiotherapy needs.

Mental Health Support

Use counselling, wellbeing services and treatment options selected with your cover.

Cover Across the Generations

The WPA Family Office Healthcare Plan is available exclusively to customers of St. James’s Place. It can cover one person, one family or an extended family across generations. Different family groups may select benefits suited to their needs and budget, with one premium covering participating family members. This will not be the right route for every household. Shield can explain when it may be relevant and how it differs from standard personal or family cover.

How Shield Helps Your Family Decide

Step 1

Understand Your Family

Discuss who needs cover, your main concerns and the level of support you want.
Step 2

Explore WPA Options

Consider relevant core benefits, Optional Extras, underwriting choices and excess levels.
Step 3

Receive a Recommendation

Shield recommends suitable cover from WPA's available products based on your Demands and Needs.
Step 4

Stay Supported

Return to Shield with questions and receive local support when the Policy reaches annual renewal.

Common Questions About Family Health Insurance

Can children be included on family health insurance?

Does every family member need the same level of cover?

Can an extended family be covered together?

Are pre-existing conditions covered?

What Families Say About Shield

Families value straightforward guidance, responsive support and help understanding the choices available to them.

Graham Lilley
5 days ago
Really great product and service from the team. Highly recommended
Graeme Lorimer
2 weeks ago
really fast easy service from Harry transferring from BUPA to Shield all questions answered took time to explain policy and cover excellent service
Chris Duncan
2 weeks ago
★★★★★ Proper service when it counted I wanted health cover I could rely on, and shield has delivered. When I needed treatment, the claim was simple and sorted quickly. The team were helpful, easy to reach, and clear about what was covered, so there were no surprises. I'd recommend sheld to anyone who wants fast access to good care without the hassle
Greg Davie
2 weeks ago
Excellent service from Mark and Lewis at Shield Healthcare Solutions. Professional, knowledgeable and highly responsive throughout the entire process. They made everything straightforward, kept us informed at every stage and were always on hand to answer any questions. A pleasure to deal with and I would happily recommend them to anyone looking for healthcare finance support.
Jaden_ Calder7
2 weeks ago
Great reliable company that is available at any time highly recommend
Ailene Craig
3 weeks ago
Excellent service from start to finish. Process was straightforward yet very thorough. Felt very supported throughout the whole course of our claim
We had some bad news this year but it was made so much easier as a result of our health insurance. Staff were so incredibly supportive and helpful, the service moved with incredible speed and treatment options were all fully covered.
John Mallon
2 months ago
My family's dealings with Mark & Lewis (and Shield overall) have always been friendly, efficient, accurate and helpful. Everyone at Shield is highly competent and easy to contact when needed. Highly recommended!
Mark Farrell
5 months ago
Lewis at Shield Healthcare Service went above and beyond to help me navigate my private healthcare. He made the entire process simple and stress-free, ensuring I got exactly what I needed. His support was invaluable truly exceptional service!
Antonia Coia
5 months ago
Fabulous practice Lewis & Marc are so dedicated to their Business & have a wonderful team around them I would not hesitate to recommend them Understanding their clients is what they excel in Help and advice is always at hand 5 Stars every time Alfredo Coia & Coia’s Restaurant & Cafe
Alexander Thom
5 months ago
Lewis and the team at Shield Healthcare provide and excellent service. Would highly recommend for any health care and physio therapy’s needs. Cebotec. - DL
Dave Williamson
6 months ago
Been with Lewis at Shield Healthcare for just over a year and it is so refreshing to have this level of 1-2-1 friendly, sincere service and so easily reachable by telephone. I have nothing but a positive experience and would highly recommend

Protect What Matters with Clearer Guidance

Start with a free conversation about your family, priorities and budget. Shield will explain the relevant WPA options and help you decide what should happen next.

Prefer to speak to someone?

Personal Enquiry Form