Family Health Insurance

Family health insurance can help you arrange private medical cover for the people closest to you. Depending on the policy selected, this may include consultations, scans, hospital treatment, remote GP services and wider health and wellbeing support.

Shield will help you consider who needs cover, which benefits matter most and how WPA's available options could be shaped around your family and budget.

Reassurance for Different Family Needs

Every family is different. You may be arranging cover for a couple and young children or simply wanting a clearer route to eligible private diagnosis and treatment.

Shield will take time to understand who needs cover, what matters to each family member and which choices fit the household's priorities and budget. The broader Personal Health Insurance guide explains how family cover fits within WPA's available options.

What Family Cover May Include

Your benefits will depend on the WPA policy and options selected. Relevant cover may include:

Virtual GP Services

Book remote GP consultations by phone or video through the WPA Health app.

Specialist Consultations

Access eligible private specialist advice, assessment and second opinions.

Tests and Complex Scans

Receive eligible diagnostic tests and scans including MRI, CT and PET scans.

Hospital Treatment

Access eligible day-patient and in-patient treatment in private facilities.

Fast Track Pathways

Find prompt support for certain skin concerns, cancer symptoms and physiotherapy needs.

Mental Health Support

Use counselling, wellbeing services and treatment options selected with your cover.

Cover Across the Generations

The WPA Family Office Healthcare Plan is available exclusively to customers of St. James’s Place. It can cover one person, one family or an extended family across generations. Different family groups may select benefits suited to their needs and budget, with one premium covering participating family members. This will not be the right route for every household. Shield can explain when it may be relevant and how it differs from standard personal or family cover.

How Shield Helps Your Family Decide

Step 1

Understand Your Family

Discuss who needs cover, your main concerns and the level of support you want.
Step 2

Explore WPA Options

Consider relevant core benefits, Optional Extras, underwriting choices and excess levels.
Step 3

Receive a Recommendation

Shield recommends suitable cover from WPA's available products based on your Demands and Needs.
Step 4

Stay Supported

Return to Shield with questions and receive local support when the policy reaches annual renewal.

Common Questions About Family Health Insurance

Can children be included on family health insurance?

Does every family member need the same level of cover?

Can an extended family be covered together?

Are pre-existing conditions covered?

What Families Say About Shield

Families value straightforward guidance, responsive support and help understanding the choices available to them.

John Mallon
4 weeks ago
My family's dealings with Mark & Lewis (and Shield overall) have always been friendly, efficient, accurate and helpful. Everyone at Shield is highly competent and easy to contact when needed. Highly recommended!
Greg Davie
3 months ago
Excellent service from Mark and Lewis at Shield Healthcare Solutions. Professional, knowledgeable and highly responsive throughout the entire process. They made everything straightforward, kept us informed at every stage and were always on hand to answer any questions. A pleasure to deal with and I would happily recommend them to anyone looking for healthcare finance support.
Mark Farrell
3 months ago
Lewis at Shield Healthcare Service went above and beyond to help me navigate my private healthcare. He made the entire process simple and stress-free, ensuring I got exactly what I needed. His support was invaluable truly exceptional service!
Antonia Coia
4 months ago
Fabulous practice Lewis & Marc are so dedicated to their Business & have a wonderful team around them I would not hesitate to recommend them Understanding their clients is what they excel in Help and advice is always at hand 5 Stars every time Alfredo Coia & Coia’s Restaurant & Cafe
D Mcc
4 months ago
I was referred to Lewis via WPA insurance. Lewis was very professional and he explained things in simple terms to allow me to understand and have all of the information I needed to make an informed decision about whether WPA was the right insurance for me. 5 star service.
Alexander Thom
4 months ago
Lewis and the team at Shield Healthcare provide and excellent service. Would highly recommend for any health care and physio therapy’s needs. Cebotec. - DL
Dave Williamson
4 months ago
Been with Lewis at Shield Healthcare for just over a year and it is so refreshing to have this level of 1-2-1 friendly, sincere service and so easily reachable by telephone. I have nothing but a positive experience and would highly recommend
Jordan Ewing
4 months ago
Clear communication to meet there clients requirements, smooth transition from my previous health care provider. Highly recommended!
Craig Purdie
4 months ago
Excellent service here from Lewis Mitchell. I decided to take out a fully comprehensive medical cover policy which Lewis facilitated. WPA is the insurer. The process was painless and Lewis explained it all inside of ten minutes and I was sold. Great assured cover for all my potential medical needs at a very reasonable cost. Highly recommend the peace of mind that this has given me. Thank you Lewis 💥
Susie
4 months ago
Lewis is always easy to get a hold of and very obliging. Happy to help where he can and offer advice for our growing team.

Protect What Matters with Clearer Guidance

Start with a free conversation about your family, priorities and budget. Shield will explain the relevant WPA options and help you decide what should happen next.

Prefer to speak to someone?

Personal Enquiry Form